UX Designer in Dubai
Dubai, United Arab Emirates
UX Designer in Dubai – A fantastic opportunity has arisen to join an exceptional client who is a market leading, global organisation in United Arab Emirates.
In this role, the jobholder will be responsible for ensuring all GUI applications with the Systems are consistent, usable, fit for purpose and is in compliance with ISO user interface and usability standards. The jobholder will work closely with various business streams to champion the latest thinking, industry best practices and an agile approach to defining the end-to-end user experience and usability of the applications. This includes establishing a UX strategy to improve end user productivity, and continuously measure, monitor and manage end user satisfaction, usability and process experience of the solutions. This will also include mapping out user stories and end user journeys, and co-create low fidelity prototypes and establish an outside-in customer focused approach to system design. The jobholder will be the subject matter expert and trusted advisor for stakeholders to facilitate, engage and gain end user buy-in for technology solutions. The jobholder will also be responsible to establish governance, and set standards to ensure industry best practices for end user experience and an agile human centric design methodology is adopted during system implementation and all future enhancements
* Minimum 6 years working experience in the fields related to usability/process experience or customer experience in a reputed organisation, although if the experience is in the airline or airport services industry, and/or in the areas of Performance Development or Consultancy relevant to Airline Industry, then the experience may be relaxed by two years.
. Advanced knowledge and experience with Agile UX methodologies, rapid prototyping, creating personas and defining user stories
. Design thinking methodology and workshop facilitation skills Technical skills
. Advanced knowledge and experience with implementing experience design tools like card sorting, usability testing, SUMI and/or System Usability Score
. Advanced knowledge of visualisation tools like Adobe Creative Suite
. Basic knowledge of process improvement, organisation design, project management, business planning